Refund policy

Refund Policy

Last Updated: June 2026

Thank you for shopping at HidayaBooks.com.

We strive to provide high-quality digital books and educational resources. Because our products are delivered electronically and become immediately accessible after purchase, our refund policy is as follows.

Digital Products

All products sold on HidayaBooks.com are digital downloads, including but not limited to:

  • eBooks

  • PDF Guides

  • Study Materials

  • Digital Resources

Once a digital product has been downloaded or accessed, all sales are considered final.

Refund Eligibility

A refund may be considered only in the following situations:

  • You were charged more than once for the same order.

  • You purchased the same product multiple times by mistake.

  • You did not receive your digital product due to a technical issue that we are unable to resolve within a reasonable time.

  • The file provided is corrupted or inaccessible, and we are unable to provide a working replacement.

Non-Refundable Situations

Refunds will not be issued for:

  • Accidental purchases.

  • Change of mind after purchase.

  • Purchasing the wrong product.

  • Failure to read the product description before purchasing.

  • Incompatibility with your device or software that is not mentioned in the product description.

  • Claims that the product did not meet personal expectations.

  • Products that have already been downloaded or accessed.

Technical Support

If you experience any issues accessing your purchase, please contact us before requesting a refund. Our support team will make every reasonable effort to resolve the problem promptly.

Refund Processing

If a refund is approved, it will be processed using the original payment method. Depending on your payment provider or bank, it may take 5–10 business days for the refund to appear in your account.

Contact Us

If you have any questions about this Refund Policy or need assistance with your purchase, please contact us through the support page on HidayaBooks.com.

By purchasing from HidayaBooks.com, you acknowledge that you have read and agreed to this Refund Policy.